Customer stories
How security teams reduce risky behaviour with Keepnet, and the results they measured.
Trusted every day by security teams that measure behaviour, not attendance
Secure behaviour, measured
Each figure names the customer, the period and the source.
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HospitalityWhitbread replaced days of manual imports with automated scheduling
Six months of simulations are set up in advance, so the programme runs even when its owner is away.
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ManufacturingBorealis trains office and plant teams in nine company languages
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MaritimeNautilus International made reporting up to 97% faster
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RetailTeknosa raised voice phishing recognition from 45% to 80% in 90 days
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RetailKoton raised phishing recognition from 80% to 99% in a year
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PharmaceuticalsAbdi İbrahim cut phishing incident response from 12 hours to 2 minutes
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Agriculture and portsTiryaki raised phishing recognition from 61% to 89% across its ports
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Food productionTiryaki Agro practises on email, SMS, voice and QR across 1,500 employees
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SportSaudi Pro League turned reporting a suspicious email into one click
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TechnologyWisebits took its phishing test failure rate from 25% to 3-4%
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WholesaleAveks aligned awareness with ISO 27001 across email, SMS and voice
Read the story- Sports and gaming companySport and gaming
A finance employee reported a fake MFA prompt, recalling a training video
Read the story - Government organisationPublic sector
A government organisation now sees which employees are most at risk
Read the story - Digital adoption companySoftware
A 22-person software company turned a gift card scam into a security culture
Read the story - European bankBanking
Bank’s Success on Securing Email Accounts
Read the story - Forgify LtdHuman risk management
Boosting Sales and Security: Forgify Ltd
Read the story - Carrier companyTransportation
Carrier Company’s Success against Smishing
Read the story - International hotel chainHospitality
Boosting Awareness with SMS Phishing Simulator
Read the story - Telecommunications providerTelecommunications
Defending Against Callback Phishing
Read the story - EU insurerInsurance
Insurer Success in Cutting Phishing Claims by Nearly 89%
Read the story - European pentesting companyCybersecurity services
Pentesting Success: How Automation Boosted Efficiency
Read the story - US-based retail companyRetail
Boosting Quishing Awareness 91% Success
Read the story - European bankBanking
How a European Bank Improved Vishing Defense
Read the story - EU insurance companyInsurance
Protecting Supply Chain: Insurer's Success
Read the story - Global payment companyPayments
How a Global Payment Company Achieved Success with 97 % Email Blocking Efficiency
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No story matches both filters yet.
Security leaders on what changed
Social engineering threats are evolving rapidly beyond traditional email into voice, SMS, collaboration platforms, and AI assisted channels. Organisations therefore need to think more broadly about risky behaviour, visibility, and resilience across the full communication landscape rather than focusing on phishing alone.
Ayo AdebayoHead of Cyber Security, SunExpressWe were seeing more voice and SMS phishing targeting executives, finance teams and IT helpdesks. Keepnet gave us a way to simulate those attacks, train the people being targeted and give employees a simple way to report suspicious SMS and calls when they happen for real.
Yasar GerenDirector and Extended Executive Committee Member, AXA InsuranceWatch the stories
Videos load from YouTube only when you press play.
This video will not play here.Watch it on YouTube"It would be unfair to single out just one feature. The mail scenarios and customisable training modules are particularly excellent."
"It's a really great platform with a lot of flexibility to ensure our requirements are met. Onboarding was friendly, enjoyable, and thorough."
"It's super easy and intuitive to setup campaigns, whilst making it easier for end-users to report phishing emails."
"The product itself works great on day one and delivers immediate value as our team was able to get started with our phishing exercise program immediately."
"It has been consistent, reliable, and implementations over time shows that they really listen customer feedback."
"We've seen a noticeable improvement in how employees react to suspicious emails or phone calls- because they remember the stories."
"Within minutes, we can create realistic, scenario-based templates specific to our organization, reducing setup time while increasing the relevance of training."
"The simulations and campaigns are very customisable and realistic."
"Thanks to Keepnet's Incident Response tool, we reduced the e-mail analysis and response time, which used to take hours, to 2 minutes."
Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.
Providers who run Keepnet for their clients
Read the storyIntegrating their platform, we've seen an increase in client retention and an uptick in our Cyber Services product line sales.
Chad FullertonDirector of Information Security, ECI
Barrier has witnessed first-hand the powerful impact this platform delivers to our customers. […] We're proud to partner with Keepnet and confident in the business value it continues to deliver for organisations across every sector.
Ian McGowanManaging Director, Barrier Networks
See what Keepnet would change for you
- Run multi-channel simulationsFrom email through to deepfake.
- See reporting outcomes and the behaviour scoreReporting, repeat behaviour and remediation, in one board report.
- Explore AI agents and automationSee how simulations, training and follow-up can run with less manual work.

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- SunExpress, Keepnet platform data, 26 January to 3 September 2026, credential submission simulations sent monthly.
- Vodafone, Keepnet platform data, suspicious emails reported by employees.
- Whitbread customer story and video, Stuart Crisp, Information Security Specialist.
- Gartner Peer Insights and Capterra ratings, shown in the page header, checked 10 October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.


