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All customer stories

Nautilus International made employee reporting up to 97% faster

A maritime professionals' union with a long-tenure workforce and a range of IT skills built confidence against ransomware and phishing.

Up to 97%
faster employee reporting
75%
fewer clicks on malicious links

The challenge

Nautilus faced ongoing ransomware attacks. Its long-tenure workforce has a range of IT skills, and remote work during the pandemic left employees with less protection than in the office.

Solution

Nautilus rolled out Keepnet security awareness training and phishing simulations, focused on building employees' confidence to identify and respond to threats.

Rollout

The programme needed a culture shift. Some employees were wary of simulations at first; continuous communication from the IT team explained how the practice protects the organisation.

Results

  • Employees less familiar with IT became more confident spotting phishing.
  • Engagement with training grew over time.
  • Employees recognise and respond to attacks up to 97% faster.
  • Keepnet reports let the IT team show progress to senior management.
In their words

Nautilus International on what changed

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Gartner Peer Insights™

What security teams say

4.9/5from 104 ratings
"It would be unfair to single out just one feature. The mail scenarios and customisable training modules are particularly excellent."
Chief Officer, Energy and Utilities10B - 30B USD · Reviewed 13 Nov 2025
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"It's super easy and intuitive to setup campaigns, whilst making it easier for end-users to report phishing emails."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"Phishing Simulation Campaigns were easy to run."
ITGC Analyst, Transportation50M - 250M USD · Reviewed 3 Aug 2025
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"The product itself works great on day one and delivers immediate value as our team was able to get started with our phishing exercise program immediately."
Senior IT Manager, Manufacturing50M - 250M USD · Reviewed 29 Jul 2025
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"We've seen a noticeable improvement in how employees react to suspicious emails or phone calls- because they remember the stories."
Manager, IT Security and Risk Management, Manufacturing1B - 3B USD · Reviewed 7 Jul 2025
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"Within minutes, we can create realistic, scenario-based templates specific to our organization, reducing setup time while increasing the relevance of training."
Technological Infrastructure Manager, Manufacturing500M - 1B USD · Reviewed 4 Jul 2025
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"The simulations and campaigns are very customisable and realistic."
Manager, IT Security and Risk Management, Software<50M USD · Reviewed 25 Jun 2025
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"It's a really great platform with a lot of flexibility to ensure our requirements are met. Onboarding was friendly, enjoyable, and thorough."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"It has been consistent, reliable, and implementations over time shows that they really listen customer feedback."
Manager, IT Security and Risk Management, Banking<50M USD · Reviewed 8 Jul 2025
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"Thanks to Keepnet's Incident Response tool, we reduced the e-mail analysis and response time, which used to take hours, to 2 minutes."
Manager, IT Security and Risk Management, Banking500M - 1B USD · Reviewed 8 Feb 2024
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Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

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See what Keepnet would change for you

  1. Run multi-channel simulationsFrom email through to deepfake.
  2. See reporting outcomes and the behaviour scoreReporting, repeat behaviour and remediation, in one board report.
  3. Explore AI agents and automationSee how simulations, training and follow-up can run with less manual work.
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