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All customer stories
Public sectorPhishing simulation

A government organisation regained visibility of risky behaviour, without a cyber team

When its internal security function was dissolved, the organisation used phishing simulations to see where to focus.

By department
benchmark reports of risky behaviour
Before incidents
employees most at risk are supported

The challenge

The organisation's cyber security function was dissolved, leaving no oversight of employee behaviour as threats rose. A company in its group recommended Keepnet.

Solution

The team began sending realistic phishing simulations regularly, for the first time. It could now follow clicks, risky behaviours and reporting by department, and focus awareness on the employees most at risk.

Keepnet has given us factual information around our business behaviours more in depth than we've had before. I can now problem solve, put in preventative measures, and support those who are most at risk.
Customer, government organisation

Questions answered

Data storage and directory sync were early concerns. Onboarding and the account manager answered them.

We were unsure about data storage and sync technicalities, but our account manager, Ellie, provided all the information we needed.
Customer, government organisation

The customer asked to stay anonymous. Keepnet can share the story with a named contact during your evaluation.

Gartner Peer Insights™

What security teams say

4.9/5from 104 ratings
"It would be unfair to single out just one feature. The mail scenarios and customisable training modules are particularly excellent."
Chief Officer, Energy and Utilities10B - 30B USD · Reviewed 13 Nov 2025
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"It's super easy and intuitive to setup campaigns, whilst making it easier for end-users to report phishing emails."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"Phishing Simulation Campaigns were easy to run."
ITGC Analyst, Transportation50M - 250M USD · Reviewed 3 Aug 2025
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"The product itself works great on day one and delivers immediate value as our team was able to get started with our phishing exercise program immediately."
Senior IT Manager, Manufacturing50M - 250M USD · Reviewed 29 Jul 2025
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"Within minutes, we can create realistic, scenario-based templates specific to our organization, reducing setup time while increasing the relevance of training."
Technological Infrastructure Manager, Manufacturing500M - 1B USD · Reviewed 4 Jul 2025
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"The simulations and campaigns are very customisable and realistic."
Manager, IT Security and Risk Management, Software<50M USD · Reviewed 25 Jun 2025
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"It's a really great platform with a lot of flexibility to ensure our requirements are met. Onboarding was friendly, enjoyable, and thorough."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"It has been consistent, reliable, and implementations over time shows that they really listen customer feedback."
Manager, IT Security and Risk Management, Banking<50M USD · Reviewed 8 Jul 2025
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"We've seen a noticeable improvement in how employees react to suspicious emails or phone calls- because they remember the stories."
Manager, IT Security and Risk Management, Manufacturing1B - 3B USD · Reviewed 7 Jul 2025
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"Thanks to Keepnet's Incident Response tool, we reduced the e-mail analysis and response time, which used to take hours, to 2 minutes."
Manager, IT Security and Risk Management, Banking500M - 1B USD · Reviewed 8 Feb 2024
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Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

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See what Keepnet would change for you

  1. Run multi-channel simulationsFrom email through to deepfake.
  2. See reporting outcomes and the behaviour scoreReporting, repeat behaviour and remediation, in one board report.
  3. Explore AI agents and automationSee how simulations, training and follow-up can run with less manual work.
Tom, Matt, Ellie and Shonna, the Keepnet team you will meet
Who you will actually meet
Tom, Matt, Ellie and Shonna
Across UK and US time zones

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