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Security awareness training

Security awareness training that builds secure behaviour.

Each employee gets the lesson their own behaviour calls for, in their own language.

Book a demoSee it running

Security awareness training library

A library employees finish, updated daily

Each employee gets only the few lessons that fit them.

  • 11,000+training items
  • 571added in the last 30 days
  • 61languages
  • A presenter introducing a core security awareness training video.Core training
  • A behaviour-based training video on spotting cyber threats.Behaviour-based
  • A cinematic real-life story training video set in a security operations centre.Real-life stories
  • A doodle animation explaining how phishing works.Doodle animation
  • A just-in-time training prompt appearing on a laptop at the moment of risk.Just-in-time
  • A secure-coding training video for developers, with code on screen.For developers
  • A security culture survey with single-choice questions and a progress bar.Culture survey
  • Framed security awareness posters on an office wall.Posters
  • A security awareness infographic with charts, steps and key stats.Infographics
  • A security awareness screensaver displayed on a desktop monitor.Screensavers
  • Reminder nudges scheduled across days and times.Reminders
  • Completion certificates displayed in the training library.Certificates
  • A collection of achievement badges earned through security training.Badges

Courses teach it. Nudges and reminders keep it in mind.

  • 7,300+Courses and modules
  • 2,900+Posters
  • 800+Screensavers
  • 700+Infographics

Made by subject matter experts at 12 providers, across 47 topics and 100+ learning paths. 82% run under ten minutes.

Compliance training, mapped to 42 frameworks

ISO/IEC 27001 10,000+NIST CSF 8,100+GDPR 5,500+PCI DSS 550+DORA 200+NIS2 200+HIPAA 200+and more

259 behaviours, mapped to 11 frameworks you report against

NIST CSF 2.0MITRE ATT&CKCIS Controls v8.1NIST SP 800-30ISF standardsFAIRand 5 more

Each behaviour links to the lessons that address it.

A set picked for each employee

  • Risk
  • Job title
  • Department
  • Behaviour
  • Compliance needs
  • Language and culture

Delivered where they already work

  • Email
  • Microsoft Teams
  • SMS
  • Your own LMS

Library counts as of 19 October 2026, and growing. What the library includes depends on your plan.

Trusted every day by security teams that measure behaviour, not attendance

VodafoneArrivaArnold ClarkWhitbreadRyanaircarwowBorealisUNICEFHersheyDr. Martens

Secure behaviour, measured on the same employees

48%
Fewer clicks
after an employee’s first simulated phishing email
9.2% on the first, 4.8% across the eleven that follow
58%
Lower
click rate at the median organisation by the twelfth simulation
3.4% on the first, 1.4% by the twelfth
11 million+
Employees
have taken a Keepnet simulation or training
cumulative, to October 2026

Your own rate depends on template difficulty. The drop is what carries across.

Keepnet is listed among Gartner’s representative secure behavior management vendors. Gartner, September 2026

How security awareness training works

Training that follows behaviour, not a calendar

Keepnet assigns each employee the lessons their own risk, role and behaviour call for, delivers them where they work, and measures whether it changed what they do.

  1. 1. Personalise

    Each employee gets the lessons their risk, role and behaviour call for.

    • Risk, job title and department
    • Behaviour from simulations, Entra ID and Defender
    • Compliance needs by role
  2. 2. Deliver and reinforce

    Lessons arrive where employees work, and stay in mind between them.

    • Email, Teams, SMS or your LMS
    • Nudges and reminders between lessons
    • Posters, screensavers and infographics
  3. 3. Measure

    Whether the behaviour actually moved, and by how much.

    • Completion, exam pass and certificates
    • The same employees, before and after
    • Badges, and a leaderboard if you want one
See it running

The real console, not a video

The training library, enrolments and reports in the console

Click to start a live preview

No form, no sales call. Best in landscape on a phone.

Start the tour

The interactive product tour of the Keepnet console

Just-in-time training

The lesson arrives with the click, or on the call

Email, SMS and QR simulations open it on the spot. Voice and callback simulations deliver it during the call or straight after.

  1. The display name is your finance director

    The address behind it is not. The name shown in a mail client is set by the sender, so it can read correctly while the domain behind it is someone else's.

  2. The request is urgent and small

    Both at once is the pattern. Urgency shortens the check, and a small amount keeps the request below the threshold that would normally trigger one.

  3. The link text looks like your intranet

    The destination is a different host. Link text and link target are two separate things, and only one of them is checked by the employee's eye.

Produced for every template in the library, in that template's own language. Not a selected set, and not a fixed list reused across all of them.

In the moment

No mark against a name. The lesson opens on the message the employee just engaged with, or inside the call itself.

For the employee

Each cue is marked on the template itself, with the reason, in the language that template is in.

For the security team

The moment is recorded as a behaviour, and the next lesson follows from it.

Customer results

Where it is already running

Pick the sector closest to yours, with published numbers as customers gave them.

45% → 80%
recognition of voice phishing attempts, in 90 days, across 2,500 staff in 211 stores.
Ulas Kaya, Information Security Manager, Teknosa
Koton went from 80% to 99% identification in a year, across 1,800 employees.
Customer stories

In their words

  • UK hospitality
    Stuart Crisp
    Information Security Specialist, Whitbread
  • Technology
    Dzmitry Sobaleu
    IT Security Manager, Wisebits
  • UK maritime
    Nautilus International
    UK professionals’ organisation, 20,000 members
  • Sport
    Roy Al Kossaify
    Cybersecurity Manager, Saudi Pro League

Videos load from YouTube only when you press play.

AI security awareness training

Agents that train, nudge and report, as far as you let them

Each one built from your own policies and each employee’s behaviour, in their language.

Keepnet AI Agents
Create invoice fraud training for Finance, from our payments policy
Employees34 in Finance
PolicyPayments policy
FormatMicrolearning, 4 minutes
LanguagesEnglish and French
Quiz5 questions
Needs your approval

See the agents running in the console

ISO/IEC 42001 certifiedA worked example, not a live session.

Measurement

Know whether the training changed anything

The same employees, before and after, against your target and your sector. No black-box score: the reading shows the behaviours behind it.

Before and afterExample data1 of 5

Before, first simulationYour target

  • Reported52%
  • Clicked9%
  • Submitted3%
  • Repeat risky behaviour5%
Before and after for the same employees, example view
MeasureBeforeNowTarget
Reported28%52%60%
Clicked18%9%8%
Submitted7%3%3%
Repeat risky behaviour12%5%5%

The same employees, read against where they started.

NIS2 course, completed by department

  • Finance96%
  • HR93%
  • IT88%
  • Sales81%
  • Operations74%
Training completion by department, example view
DepartmentCompleted
Finance96%
HR93%
IT88%
Sales81%
Operations74%

Completion shows who sat the course. The next views show who changed.

Risky behaviour

  • Submitted credentialsKeepnet simulation31%
  • Downloaded the attachmentKeepnet simulation24%
  • Approved the MFA promptEntra ID Protection14%
  • Opened a flagged attachmentMicrosoft Defender11%

Positive behaviour

  • Completed the module first time64%
  • Reported before anyone clicked38%
Behaviours, example view
BehaviourShareTypeDetected by
Submitted credentials31%RiskyKeepnet simulation
Downloaded the attachment24%RiskyKeepnet simulation
Approved the MFA prompt14%RiskyEntra ID Protection
Opened a flagged attachment11%RiskyMicrosoft Defender
Completed the module first time64%PositiveKeepnet simulation
Reported before anyone clicked38%PositiveKeepnet simulation

Behaviour from Entra ID Protection, Microsoft Defender and Google SecOps lands here too.

Share of employees, this quarter

  • Earned at least one badge68%
  • Finished a course within 24 hours54%
  • Opened their own dashboard47%
  • Reported a real phishing email12%
Engagement, example view
MeasureShare
Earned at least one badge68%
Finished a course within 24 hours54%
Opened their own dashboard47%
Reported a real phishing email12%

Points, badges and department rankings in each employee’s own dashboard. The leaderboard can be turned off.

52%

Reporting rate, Feb to Sep

FebJunSep

In plain words

Reporting has gone from 28% to 52% in eight months, with the steepest climb between May and August.

What you can do

  • Hold the monthly cadence
  • Raise the target to 60%
  • Repeat it for teams under 40%
Reporting rate by month, example view
MonthReported
Feb28%
Mar31%
Apr30%
May36%
Jun42%
Jul45%
Aug49%
Sep52%

The picture, the plain words, and the decisions open to you.

Produce any of it as HTML or PDF, send each line manager their own team's results on a schedule, or pull the same figures through the API into Power BI. Real phishing that employees report goes to Incident Responder, with playbooks and rules under your control.

Metrics measured
Training
Enrolled, opened, started, completed, time to completion, exam score, first-attempt pass, certificate issued, reminders sent, survey responses.
Delivery
Sent, delivered, bounced, opened, delivery method, send window, time zone of delivery, language and locale served.
Engagement
Opened, engaged, clicked, link clicked, attachment opened, QR scanned, call answered, call duration, MFA prompt approved, data submitted, replied, forwarded.
Reporting
Reported, report rate, time to first report, median time to report, reported before first click, reported after click, false positive rate, reports per employee.
Engagement
Points, badges, training streaks, department ranking, leaderboard position (optional), real phishing reports confirmed.
Behaviour
Repeat risky behaviour, first-time risky behaviour, improvement since last simulation, positive behaviour, training completion, time to completion, module pass rate.
Comparison
By department, role, region, manager, location, tenure and language. Against your own target, your previous result and your sector benchmark.
Difficulty
NIST Phish Scale difficulty per template, cue count, premise alignment, and the difficulty mix across the campaign.

Multilingual security awareness training

Recreated in each language, not translated

Examples, names, currency and cultural cues change with the language. Each employee gets theirs from Entra ID, and can switch from the enrolment email.

  • Training

    • FrançaisReconnaître les fausses factures
    • DeutschGefälschte Rechnungen erkennen
    • NederlandsValse facturen herkennen

    Module 4 min

  • Enrolment email

    • FrançaisVotre formation vous attend
    • DeutschIhre Schulung wartet auf Sie
    • NederlandsUw training staat klaar

    Language Picked by the employee

  • Teams message

    • FrançaisIl vous reste 3 minutes de formation
    • DeutschNoch 3 Minuten bis zum Abschluss
    • NederlandsNog 3 minuten training te gaan

    Sent in Microsoft Teams

  • Practice call

    • FrançaisBonjour, ici le service informatique
    • DeutschHallo, hier ist der IT-Service
    • NederlandsHallo, met de IT-servicedesk

    Format Role-play

Three shown on each. Lessons, reminders and nudges run in the languages below, and the report is read in the manager's language.

61 languages and 89 locales for training

  • English (UK)
  • English (US)
  • Deutsch
  • Français
  • Español
  • Português (BR)
  • Italiano
  • Nederlands
  • Polski
  • Türkçe
  • Čeština
  • Română
  • Magyar
  • Ελληνικά
  • Svenska
  • Dansk
  • 한국어
  • ไทย
  • Bahasa Indonesia
  • Tiếng Việt
Before your security review asks

The evidence is published, not on request

ISO/IEC 27001 certification logo
Information security
ISO/IEC 27017 certification logo
Cloud security
ISO/IEC 27018 certification logo
Cloud privacy
ISO/IEC 42001 certification logo
AI management

Four current certifications, independently audited. Certificates and the full control set are published at doc.keepnetlabs.com/resources/compliance.

Encryption
AES-256 at rest, TLS 1.2 or 1.3 in transit
Data residency
In the region you choose: the UK, EU, US, Canada, Türkiye or the UAE, on Microsoft Azure, a SOC 2 Type 2 audited platform
Data protection
EU and UK GDPR, DPA 2018. The DPA is published with the SCCs, the UK Addendum and the sub-processor list

Security awareness training pricing

Priced per employee, scoped to what you run

Training is available on every plan, on its own or with the simulators. What the library includes depends on the plan.

Book a demo

See the plan prices

Will it fit

It plugs into the stack you already run

Employees sync themselves, training arrives where they already work, and results go where your team already looks.

Identity and learning integrations

Joiners, movers and leavers arrive over SCIM, so target groups stay accurate without a spreadsheet. If training already lives in your LMS, Keepnet courses run inside it as SCORM.

Microsoft Entra IDOktaGoogle WorkspaceActive Directory (LDAP)ADFSSAML 2.0 SSOCornerstone OnDemandSCORM 1.2 and 2004

Training delivery

Training arrives by email, in Teams, by SMS or inside your own LMS, with completions reported back to Keepnet.

Microsoft 365Microsoft TeamsGoogle WorkspaceSMS

Behaviour signals and reporting

Alerts from your security tools become named behaviours, and reported phishing goes to Incident Responder.

Microsoft DefenderEntra ID ProtectionMicrosoft SentinelGoogle SecOpsMimecastZscalerOutlook and Gmail reportingSplunkSyslogPower BI

See all integrations

Questions

The things buyers ask

The questions we hear most often.

Software that assigns, delivers and tracks the training that helps employees recognise and report attacks. The useful ones also show whether behaviour changed, not just who completed a course.

Gartner describes the move beyond awareness as secure behaviour management, and lists Keepnet among the representative vendors in that market. Some analysts call the same category human risk management. Gartner, September 2026

Many frameworks ask for a course at least once a year, and the library covers that. A yearly course alone rarely changes behaviour, so Keepnet adds a short lesson when an employee’s behaviour calls for one, with a cap per employee.

Nudges and reminders keep it in mind between lessons. See how it works.

From what the employee does. Simulation results, reports, and alerts from Entra ID Protection and Microsoft Defender are recorded as risky or positive behaviours, each with a severity, across a catalogue of 259 behaviours.

Each behaviour maps to lessons in the library, so repeated risk earns more practice and secure behaviour earns less noise. New hires and repeat clickers are grouped automatically, so nobody has to maintain a list.

Little day to day. Agents pick the lessons, schedule them, send the reminders and follow up after a simulation, and groups stay current over SCIM.

You approve each step, or let the agents run inside the rules you set. Line managers receive their own team’s results on a schedule.

Yes. Keepnet packages each course as SCORM for your LMS, and completions report back to both Keepnet and the LMS.

You can also upload your own SCORM 1.2 or 2004 courses and assign them alongside the library.

Nothing goes out until you approve it, unless you choose otherwise. Lessons are generated from the policies you upload, inside a global framework and your own organisation’s policy, and generated content is checked before it is released.

Personal data is removed before AI processing, and customer data is never used to train AI models. Deepfake is opt-in, and who appears in one is approved before it runs. Frequency is capped per employee, so training cannot turn into a daily stream. You can start with a pilot group, such as IT and security, before widening. See what the agents do.

The library has content in 61 languages and 89 locales, counted daily. Each employee receives training in their preferred language, taken from Entra ID, and can switch from the enrolment email.

Lessons are recreated for each language rather than translated, so examples, names and currency change with it.

Compare the same employees before and after, not who finished a module. Completion, click rate and reporting rate are all in the platform, and the reading that decides it is whether the behaviour moved.

Across Keepnet’s own data, an employee’s first simulated phishing email is the one they are most likely to click: 9.2%, falling to 4.8% across every simulation that follows, a 48% drop. Keepnet research, n=102,452 employees

Each line manager can receive their own team’s results on a schedule, and the reading sits against the target you set and your sector. See the reading.

Yes. The library maps 200+ lessons to DORA, 200+ to NIS2 and 10,000+ to ISO/IEC 27001, across 42 frameworks, and issues a certificate on completion.

NCSC Assured courses from Bob’s Business and GoldPhish are in the library on plans that include them, and Keepnet’s own lessons follow NCSC guidance. DORA makes security awareness programmes compulsory for staff and senior management at EU financial entities.

Yes. Training is available on every plan, and every Keepnet product can be bought on its own. What the library includes depends on the plan.

Prices are published up to 1,000 employees and quoted above that. See the full price list and features.

Employees arrive over SCIM from Entra ID or your own directory, so groups, joiners and leavers stay current. Courses you already own as SCORM can be uploaded and assigned alongside the library.

Whitbread moved to Keepnet from KnowBe4, and now schedules six months of phishing simulations for around 32,000 employees in one go. Read what they did.

Your first campaigns set the baseline, and the before and after reading runs from there.

Each comparison is published in full, with its sources: KnowBe4, MetaCompliance, Hoxhunt, Adaptive Security, Proofpoint.

A vendor’s own comparison is a starting point rather than the verdict. Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026, and 5.0 out of 5 based on 46 reviews on Capterra as of October 2026.

Book a demo

See Keepnet with your organisation in mind

  1. See training assigned from behaviourSimulation results and your security stack decide who gets which lesson.
  2. Generate a lesson from your own policyIn your languages, approved before anyone sees it.
  3. Read the before and afterThe same employees, against your target and your sector.
  4. Try it on your own employeesIf it fits, a proof of value follows, on your timeline.
Tom, Matt, Ellie and Shonna, the Keepnet team you will meet
Who you will actually meet
Tom, Matt, Ellie and Shonna
Across UK and US time zones

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Sources
  1. Keepnet anonymised customer research, email phishing simulations delivered 1 January 2020 to 29 September 2026. Employee figures: employees who received at least 12 simulations (n=102,452 employees across 158 organisations); 4.8% is the mean across simulations 2 to 12, not a single simulation. Organisation figures: median organisation, n=158 organisations. Across every cohort size tested the drop ranged from 31% to 50% (employees) and 51% to 69% (median organisation, 6 to 12 simulations).
  2. Keepnet platform data, cumulative to October 2026: unique employees who have received at least one Keepnet phishing simulation or training module.
  3. Gartner, “Ditch Security Awareness and Adopt AI-Powered Secure Behavior Management” (G00860839, September 2026), 2026 Gartner CISO Role Survey (n=297).
  4. Gartner, “6 Ways to Transform Your Cybersecurity Awareness Program” (G00840741, March 2026), 2025 Secure Behavior Strategies Survey (n=65).
  5. Verizon, 2026 Data Breach Investigations Report, p. 12.
  6. Methodology for Keepnet research: doc.keepnetlabs.com/resources/research-methodology.