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MSSP partnerPhishing simulationSecurity awareness training

ECI runs phishing simulations and training for many clients from one platform

A managed security provider for regulated financial firms replaced a cumbersome tool and grew its Cyber Services line.

Many clients
campaigns launched at once
No logins
session-based training sent by email
White-label
the platform under ECI's own brand

The challenge

ECI needed a platform built for MSSPs: one that serves many clients at once without repeating the same tasks for each. A small team ran phishing and training for a large client base.

Its previous product was hard to use and had driven clients away.

Why Keepnet

  • Built for MSPs and MSSPs, with campaigns scheduled across many companies.
  • Vishing, smishing and MFA phishing simulations, not email-only.
  • White-labelling and a partner model so others can resell the service.

Results

  • Phishing campaigns launched across many clients at once, freeing time for revenue work.
  • A move from a heavy LMS to session-based training videos sent by email.
  • Training scheduled across multiple companies.
  • Higher client retention and more Cyber Services sales.
Our partnership with Keepnet is strategic, reflecting our commitment to innovation. Integrating their platform, we've seen an increase in client retention and an uptick in our Cyber Services product line sales.
Chad FullertonDirector of Information Security, ECI

Gartner Peer Insights™

What security teams say

4.9/5from 104 ratings
"It would be unfair to single out just one feature. The mail scenarios and customisable training modules are particularly excellent."
Chief Officer, Energy and Utilities10B - 30B USD · Reviewed 13 Nov 2025
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"It's super easy and intuitive to setup campaigns, whilst making it easier for end-users to report phishing emails."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"Phishing Simulation Campaigns were easy to run."
ITGC Analyst, Transportation50M - 250M USD · Reviewed 3 Aug 2025
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"The product itself works great on day one and delivers immediate value as our team was able to get started with our phishing exercise program immediately."
Senior IT Manager, Manufacturing50M - 250M USD · Reviewed 29 Jul 2025
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"We've seen a noticeable improvement in how employees react to suspicious emails or phone calls- because they remember the stories."
Manager, IT Security and Risk Management, Manufacturing1B - 3B USD · Reviewed 7 Jul 2025
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"Within minutes, we can create realistic, scenario-based templates specific to our organization, reducing setup time while increasing the relevance of training."
Technological Infrastructure Manager, Manufacturing500M - 1B USD · Reviewed 4 Jul 2025
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"The simulations and campaigns are very customisable and realistic."
Manager, IT Security and Risk Management, Software<50M USD · Reviewed 25 Jun 2025
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"It's a really great platform with a lot of flexibility to ensure our requirements are met. Onboarding was friendly, enjoyable, and thorough."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"It has been consistent, reliable, and implementations over time shows that they really listen customer feedback."
Manager, IT Security and Risk Management, Banking<50M USD · Reviewed 8 Jul 2025
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"Thanks to Keepnet's Incident Response tool, we reduced the e-mail analysis and response time, which used to take hours, to 2 minutes."
Manager, IT Security and Risk Management, Banking500M - 1B USD · Reviewed 8 Feb 2024
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Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

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See what Keepnet would change for you

  1. Run multi-channel simulationsFrom email through to deepfake.
  2. See reporting outcomes and the behaviour scoreReporting, repeat behaviour and remediation, in one board report.
  3. Explore AI agents and automationSee how simulations, training and follow-up can run with less manual work.
Tom, Matt, Ellie and Shonna, the Keepnet team you will meet
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