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All customer stories

Wisebits took its phishing test failure rate from 25% to 3-4%

A video hosting company replaced manual open-source tools, then raised the difficulty as employees improved.

25% → 3-4%
phishing test failure rate, with harder scenarios
10-15 min
to set up a campaign

The goal

Wisebits wanted to replace open-source tools that needed extensive manual work, and to raise security awareness without overloading the team's schedule.

Why Keepnet

After evaluating several products, Wisebits trialled Keepnet for its interface and the team's first meetings. The rollout was phased: simple campaigns first, then harder scenarios.

Rollout

The programme needed a culture shift. Some employees were wary of simulations at first; continuous communication from the IT team explained why the practice protects the organisation.

Results

Regular simulations and consistent training brought a clear improvement in employees' ability to recognise and resist phishing.

Our switch to Keepnet marked a significant improvement in our cybersecurity training. The transition was smooth, and the immediate reduction in phishing test failures was a clear indicator of its impact.
Dzmitry SobaleuIT Security Manager, Wisebits

What's next

Wisebits plans harder simulations and voice phishing simulations next.

In their words

Wisebits on what changed

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Gartner Peer Insights™

What security teams say

4.9/5from 104 ratings
"It would be unfair to single out just one feature. The mail scenarios and customisable training modules are particularly excellent."
Chief Officer, Energy and Utilities10B - 30B USD · Reviewed 13 Nov 2025
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"It's super easy and intuitive to setup campaigns, whilst making it easier for end-users to report phishing emails."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"Phishing Simulation Campaigns were easy to run."
ITGC Analyst, Transportation50M - 250M USD · Reviewed 3 Aug 2025
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"The product itself works great on day one and delivers immediate value as our team was able to get started with our phishing exercise program immediately."
Senior IT Manager, Manufacturing50M - 250M USD · Reviewed 29 Jul 2025
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"We've seen a noticeable improvement in how employees react to suspicious emails or phone calls- because they remember the stories."
Manager, IT Security and Risk Management, Manufacturing1B - 3B USD · Reviewed 7 Jul 2025
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"Within minutes, we can create realistic, scenario-based templates specific to our organization, reducing setup time while increasing the relevance of training."
Technological Infrastructure Manager, Manufacturing500M - 1B USD · Reviewed 4 Jul 2025
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"The simulations and campaigns are very customisable and realistic."
Manager, IT Security and Risk Management, Software<50M USD · Reviewed 25 Jun 2025
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"It's a really great platform with a lot of flexibility to ensure our requirements are met. Onboarding was friendly, enjoyable, and thorough."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
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"It has been consistent, reliable, and implementations over time shows that they really listen customer feedback."
Manager, IT Security and Risk Management, Banking<50M USD · Reviewed 8 Jul 2025
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"Thanks to Keepnet's Incident Response tool, we reduced the e-mail analysis and response time, which used to take hours, to 2 minutes."
Manager, IT Security and Risk Management, Banking500M - 1B USD · Reviewed 8 Feb 2024
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Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

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  1. Run multi-channel simulationsFrom email through to deepfake.
  2. See reporting outcomes and the behaviour scoreReporting, repeat behaviour and remediation, in one board report.
  3. Explore AI agents and automationSee how simulations, training and follow-up can run with less manual work.
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