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Secure behaviour management

Reduce risky behaviour, with a score you can explain.

Keepnet turns signals from your security tools and its own simulations into named behaviours, then adapts training and nudges to each employee, measured before and after.

Listed in Gartner’s Representative List of Secure Behavior Management Vendors, September 2026.1

See it running

From signal to secure behaviour

  1. Integrations widget: Google SecOps, Microsoft Defender and Entra ID Protection, each healthy, with the behaviour events measured and received.
    1Signals in

    From the security tools you run.

  2. Catalogue tab for Credential Submission: framework mapping to SebDB, MITRE ATT&CK T1566, FAIR, CIS Controls 14 and 9, ISF IRAM2 and ISF Benchmark.
    2Named behaviour

    Mapped to the controls it evidences.

  3. Hosts view: machines with the behaviour seen, its severity and event count.
    3Where it sits

    By department, employee and host.

  4. Credential Submission overview: an AI summary, labelled Zero-PII and ISO 42001, that names where the events came from and the training that would help.
    4Next step

    Explained, with the training that fits.

  5. Phishing report rates over the last 12 months, with employees who did not click and reported rising month by month.
    5Before and after

    Positive behaviour and reporting, over time.

Book a demo

Signals in From the security tools you run.

From the consoleScreens from the Secure Behaviour Dashboard. Example data; names are fictional.

Security teams running Keepnet

VodafoneArrivaArnold ClarkWhitbreadRyanaircarwowBorealisUNICEFHersheyDr. Martens

More than 11 million employees have taken a Keepnet simulation or training.3

Why change

Why the market is moving beyond awareness training

In Gartner’s view, security awareness training is “antiquated and commoditized”, and CISOs should plan the move to secure behaviour management.1

  • TriggerSecurity awareness training: Modules on a calendarSecure behaviour management: Training triggered by what each employee does
  • ChannelsSecurity awareness training: Email phishing onlySecure behaviour management: Multi-channel phishing simulations, not email-only
  • ContentSecurity awareness training: Same content for everyoneSecure behaviour management: Content matched to role, risk and language
  • DataSecurity awareness training: Data from the training toolSecure behaviour management: Signals from the security stack you already run
  • ProofSecurity awareness training: Completion ratesSecure behaviour management: Behaviour measured before and after
81%

of organisations had a phishing, vishing or smishing incident in the past year.

Gartner CISO Role Survey 2026, n=297

84%

of security leaders still track training completion as a top metric.

Gartner Secure Behavior Strategies Survey 2025, n=65

Why more training does not fix it

“Pre-scheduled, calendar-based training achieves compliance, but fails to alter employee behavior.”

Gartner opinion, CISO playbook, Oct 2025

What secure behaviour management is

How it works

Signal, behaviour, action, measure

  1. Behaviours widget: Credential Submission, Impossible Travel and Risky Sign-in Detected, with severity and events.

    Signals

    Your security tools and Keepnet simulations show what employees do.

    See integrations

  2. Catalogue tab for Credential Submission: framework mapping to SebDB, MITRE ATT&CK T1566, FAIR, CIS Controls 14 and 9, ISF IRAM2 and ISF Benchmark.

    Behaviours

    Each signal becomes a named behaviour, risky or positive.

    How the score works

  3. Positive behaviours widget: phishing reports, completed training and voluntary training, by employee.

    Action

    Training, nudges and simulations follow the behaviour.

    TrainingSimulationsAgentic AI

  4. Departments widget: risky behaviour by department, with the highest severity and share of each department.

    Measure

    The same employees, before and after.

    See reporting

Only signals that match a behaviour reach the record, so noise stays out of the score.

AI agents suggest the next step for each employee. Nothing goes out until you approve it.

Explainable score

Scores describe behaviours, not employees

Evidence-based, explainable and auditable: each behaviour shows its source, its severity and the controls it maps to.

One severity scale for each behaviour

Each behaviour carries a severity from a shared catalogue, the same for each customer, and is never assigned to one employee.

Behaviour weight gauge: where the organisation sits across the Low, Medium, High and Critical bands.Example data
Before and after

What changes after the first simulation

Per employee
48% fewer clicks after the first simulation
9.2% falling to 4.8%

An employee's first simulated phishing email is the one they are most likely to click: 9.2%, falling to 4.8% across every simulation that follows. The template difficulty mix stayed flat between the first and the twelfth.

Keepnet research, n=102,452 employees

Per organisation
58% lower at the median organisation
3.4% falling to 1.4%

The median organisation's click rate on a simulated phishing email fell from 3.4% on its employees' first simulation to 1.4% by their twelfth.

Keepnet research, n=158 organisations

The drop held in every cohort size tested, between 31% and 50%. Your own starting rate depends on template difficulty; the drop is what carries across.

Board report, manager report and the employee view are on the reporting page.

The platform

Each product feeds the behaviour record

Open any product for the detail.

Multi-channel phishing simulations

See which employees click and which report, across the channels attackers use, not email-only.

Keepnet phishing campaign screen: pick the scenario type (email, SMS, QR code, voice, MFA or callback) and the scenarios, next to a phishing report trend.Example data

Gartner Peer Insights™

What security teams say

4.9/5from 104 ratings
"It would be unfair to single out just one feature. The mail scenarios and customisable training modules are particularly excellent."
Chief Officer, Energy and Utilities10B - 30B USD · Reviewed 13 Nov 2025
Gartner Peer Insights™Read review
"It's a really great platform with a lot of flexibility to ensure our requirements are met. Onboarding was friendly, enjoyable, and thorough."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
Gartner Peer Insights™Read review
"It's super easy and intuitive to setup campaigns, whilst making it easier for end-users to report phishing emails."
IT Manager, Consumer Goods<50M USD · Reviewed 17 Oct 2025
Gartner Peer Insights™Read review
"Phishing Simulation Campaigns were easy to run."
ITGC Analyst, Transportation50M - 250M USD · Reviewed 3 Aug 2025
Gartner Peer Insights™Read review
"The product itself works great on day one and delivers immediate value as our team was able to get started with our phishing exercise program immediately."
Senior IT Manager, Manufacturing50M - 250M USD · Reviewed 29 Jul 2025
Gartner Peer Insights™Read review
"It has been consistent, reliable, and implementations over time shows that they really listen customer feedback."
Manager, IT Security and Risk Management, Banking<50M USD · Reviewed 8 Jul 2025
Gartner Peer Insights™Read review
"We've seen a noticeable improvement in how employees react to suspicious emails or phone calls- because they remember the stories."
Manager, IT Security and Risk Management, Manufacturing1B - 3B USD · Reviewed 7 Jul 2025
Gartner Peer Insights™Read review
"Within minutes, we can create realistic, scenario-based templates specific to our organization, reducing setup time while increasing the relevance of training."
Technological Infrastructure Manager, Manufacturing500M - 1B USD · Reviewed 4 Jul 2025
Gartner Peer Insights™Read review
"The simulations and campaigns are very customisable and realistic."
Manager, IT Security and Risk Management, Software<50M USD · Reviewed 25 Jun 2025
Gartner Peer Insights™Read review
"Thanks to Keepnet's Incident Response tool, we reduced the e-mail analysis and response time, which used to take hours, to 2 minutes."
Manager, IT Security and Risk Management, Banking500M - 1B USD · Reviewed 8 Feb 2024
Gartner Peer Insights™Read review

Keepnet Labs has a rating of 4.9 out of 5 based on 104 ratings in the Security Awareness Computer-Based Training market on Gartner Peer Insights as of October 2026. GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

Trust and compliance

Ready for your security review

ISO/IEC 27001 certification logo
Information security
ISO/IEC 27017 certification logo
Cloud security
ISO/IEC 27018 certification logo
Cloud privacy
ISO/IEC 42001 certification logo
AI management

Four current certifications, independently audited. Certificates and the full control set are published at doc.keepnetlabs.com/resources/compliance.

Encryption
AES-256 at rest, TLS 1.2 or 1.3 in transit
Data residency
In the region you choose: the UK, EU, US, Canada, Türkiye or the UAE, on Microsoft Azure, whose platform holds a SOC 2 Type 2 report
Data protection
EU and UK GDPR, DPA 2018. The DPA is published with the SCCs, the UK Addendum and the sub-processor list
FAQ

Questions buyers ask

Secure behaviour management changes how employees act on phishing, SMS, calls and deepfakes, and measures that change before and after. Gartner uses the term for the market long known as security awareness training; some buyers call it human risk management.

Keepnet turns signals from your security tools and its own simulations into named behaviours, then adapts training, nudges and simulations to each employee. Read the full explanation.

From the behaviours themselves. Each behaviour in the catalogue carries a severity, the same for each customer, and the dashboard shows where the organisation, each department and each host sits against those bands.

Each behaviour behind the score can be opened: its source, its events and the controls it maps to. Severity describes a behaviour, never an employee.

Microsoft Defender, Microsoft Entra ID Protection, Microsoft Sentinel, Google SecOps, Google Workspace audit logs, Mimecast, Zscaler Internet Access and Cornerstone OnDemand, alongside Keepnet's own simulations, training and phishing reports. See all integrations.

No. Only signals that match a behaviour in the catalogue reach the employee record. Events that do not indicate a behaviour are left out, so noise stays out of the score.

259 behaviours are mapped to 11 frameworks: CIS Controls v8.1, ISF Benchmark, ISF Human-Centred Security, ISF IRAM2, ISF SOGP 2024, NIST CSF 2.0, SebDB, FAIR (Open Group), MITRE ATT&CK, the Insider Threat Matrix and NIST SP 800-30. Each behaviour shows the controls it helps you evidence.

Yes. Multi-channel phishing simulations, not email-only, the training library and compliance courses stay. Behaviour decides who gets which, and when.

No. AI agents suggest the next step for each employee, and nothing goes out until you approve it. Autonomous mode is off by default and only a system admin can turn it on.

AI summaries are Zero-PII, Keepnet holds ISO/IEC 42001, and customer data never trains models. How the AI agents work.

Yes. It is added to any Keepnet plan, and each product can still be bought on its own. See pricing.

Book a demo

Test it live on your own tools

  1. See what your tools can measureThe behaviours your connected sources produce.
  2. Follow one behaviour end to endFrom the signal to the score to the next step.
  3. Plan a proof of valueOn your own tools, if it fits.
Tom, Matt, Ellie and Shonna, the Keepnet team you will meet
Who you will meet
Tom, Matt, Ellie and Shonna
Across UK and US time zones

Book a 30-minute demo

Thirty minutes, no cost and no obligation.

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Sources

  1. Gartner, Ditch Security Awareness and Adopt AI-Powered Secure Behavior Management, William Candrick, Alex Michaels, 22 September 2026 (G00860839), 2026 Gartner CISO Role Survey (n=297). Keepnet is listed in Table 1, Representative List of Secure Behavior Management Vendors. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. GARTNER is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
  2. Keepnet anonymised customer research, email phishing simulations delivered 1 January 2020 to 29 September 2026. Per employee: employees who received at least 12 simulations (n=102,452 employees across 158 organisations). Per organisation: median of the same 158 organisations. Benchmark: all ten cohort sizes tested, the largest 498,861 employees.
  3. Keepnet platform data, cumulative to October 2026: unique employees who have received at least one Keepnet phishing simulation or training module.
  4. Gartner, Fight AI Disinformation: A CISO Playbook for Working with Your CIO, CCO and CMO, Akif Khan, 23 October 2025 (G00840501).
  5. Gartner, “6 Ways to Transform Your Cybersecurity Awareness Program” (G00840741, March 2026), 2025 Secure Behavior Strategies Survey (n=65).

Research methodology