MSSP Business Model
Understand how the MSSP model cuts in-house security cost, and what to check before choosing a provider.
Archive edition. Data from 2021. Kept for reference. See the latest
What the data shows
- $475,000 to $695,000is the cost of single coverage on each in-house security role before benefits, according to Cipher.Page 7, in the full whitepaper
- $100-150Kis the salary range Cipher gives for a security management role alone.Page 7, in the full whitepaper
- USD 64.73 billionis the forecast size of the managed security services market by 2025, according to Mordor Intelligence.Page 5, in the full whitepaper
- 9%of companies have no dedicated cybersecurity professionals, a figure the whitepaper attributes to Cisco.Page 5, in the full whitepaper
- 51%of MSPs describe their primary role as a mix of technical and business work, according to Datto.Page 5, in the full whitepaper
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What the whitepaper covers
- Introduction
- How MSSPs work
- MSSP facts and figures
- MSSP business models: how to integrate
- Benefits of MSSP
- How to qualify your MSSP
- Compliance to regulatory standards
- Keepnet business model for MSSPs
Who it is for
MSSPs, resellers and distributors weighing a white-label security offer, and buyers who need criteria to qualify a provider.
Sources
This whitepaper draws on published third-party sources, cited inside the document.
Cite this whitepaper
Keepnet (2021). MSSP Business Model. https://keepnetlabs.com/whitepapers/mssp-business-model
Figures on this page may be quoted with this citation.
MSSP partner programme
Run Keepnet for your clients under one console.
About this whitepaper
An MSSP provides outsourced management and monitoring of security systems. This can include firewalls, SIEM, intrusion prevention, anti-spam, vulnerability scanning and threat intelligence.
The whitepaper covers four groups: clients, resellers, distributors and government organisations. Each gains security capability without building it in-house.
Check certifications such as SOC and ISO 27001, service range, multi-tenancy, SLA language, a 24x7x365 SOC and references from global customers. Compliance with standards such as PCI DSS and HIPAA also matters.
It offers level 1 and level 2 support, white-label branding with your own domain and logo, API support and individual or bundled licensing. Data centres in the EU or other countries support GDPR compliance.
Keep reading
The Mobile Phishing Visibility Gap
~40%higher click rate on phone-based simulations than on email (Verizon DBIR 2026).Read the key findings
Cut Human-Driven Incidents: A CISO Playbook for Measurable Behaviour Change
76% vs 60%Most large firms train employees, yet human factors still sit behind most breaches.Read the key findings
2025 New Hires Phishing Susceptibility Report
44%more susceptible to phishing: new hires in their first 90 days compared with tenured employeesRead the key findings
2024 Voice Phishing (Vishing) Response Report
6.5%of 3,279 employees called shared sensitive information during simulated vishing calls.Read the key findings
The State of the Smish Report 2023
74%of organisations experienced a smishing attack in 2021, according to Safety Detectives.Read the key findings
2021 Email Security Vulnerability Report
90.56%of checked malicious test emails reached the target inbox past the security tools in place.Read the key findings
2020 Phishing Trends Report
50.42%of simulated phishing emails were opened by the target in 2019.Read the key findings
Threat Sharing
206 dayswas the average time to detect a breach, according to IBM's 2019 Cost of a Data Breach Report.Read the key findings
See how Keepnet would act on these findings for you
- Run multi-channel simulationsFrom email through to deepfake.
- See reporting outcomes and the behaviour scoreReporting, repeat behaviour and remediation, in one board report.
- Explore AI agents and automationSee how simulations, training and follow-up can run with less manual work.
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