# Keepnet Earns 2nd Year as Strong Performer in Gartner’s 2024 Report

Source: https://keepnetlabs.com/blog/keepnet-earns-2nd-year-as-strong-performer-in-gartner-s-2024-report
Published: 2025-01-15
Updated: 2026-10-16
Author: Ozan Ucar, Founder and CEO of Keepnet
Category: Gartner Strong Performer 2024

> Keepnet is recognized as a Strong Performer in Gartner’s Voice of the Customer 2024 for Security Awareness Computer-Based Training. This achievement underscores its dedication to empowering organizations with effective cybersecurity solutions.

As **in the previous year**, Keepnet has once again been recognized as a **Strong Performer in Gartner’s Voice of the Customer Report for Security Awareness Computer-Based Training (SACBT**), highlighting its continued success in addressing cyber threats through its security awareness training solutions.

In this post, we’ll explore what makes Keepnet’s security awareness training effective, why customers trust it, how Gartner recognizes its impact, and how it equips your employees to combat evolving cyber threats.

## What Is Gartner’s Voice of the Customer?

**Gartner’s Voice of the Customer** report collects real feedback from verified users to evaluate and rank vendors in various technology markets. It helps organizations make informed decisions by categorizing vendors into **four quadrants** based on two key criteria:

- **Overall Experience**: This measures customer satisfaction with the product’s capabilities, support, and delivery.
- **User Interest and Adoption**: This gauges user engagement, including the number of reviews and their willingness to recommend the product.

This report provides valuable insights to help organizations choose the best solutions for their needs.

## Keepnet in the Strong Performer Quadrant

![Figure 1: Keepnet’s Position in Gartner’s Voice of the Customer for Security Awareness Training](https://timely-benefit-e63d540317.media.strapiapp.com/Figure_1_Keepnet_s_Position_in_Gartner_s_Voice_of_the_Customer_for_Security_Awareness_Training_3719d79152.png)

*Figure 1: Keepnet’s Position in Gartner’s Voice of the Customer for Security Awareness Training*

Keepnet’s position in the **Strong Performer quadrant** highlights its ability to deliver high-quality solutions that customers trust and recommend. This recognition reflects strong customer satisfaction with Keepnet’s robust training capabilities, reliable support, and seamless delivery. Keepnet stands out as a trusted partner for organizations tackling complex cybersecurity challenges. Its placement reinforces Keepnet’s reputation as a key player in the cybersecurity awareness market.

### Willingness to Recommend: A Reflection of Customer Trust

As shown in the figure above, Keepnet earned an impressive **95% willingness to recommend**, highlighting its strong customer relationship. This high recommendation rate reflects the platform’s ability to provide **practical**, **high-impact solutions** that meet the needs of organizations addressing complex cybersecurity challenges.

Customers praised Keepnet’s **customizable training modules, localized content, and responsive support**, emphasizing the company’s focus on delivering tailored, user-friendly solutions. This recognition solidifies Keepnet’s position as a trusted partner in building effective cybersecurity awareness programs.

**Check out below the experiences of organizations that have already boosted their employees’ skills to secure their cybersecurity posture**: [**Keepnet Reviews on Gartner Peer Insights**](https://www.gartner.com/reviews/market/security-awareness-computer-based-training/vendor/keepnet-labs/product/keepnet-labs).

## Why Keepnet Stands Out as a Strong Performer

Keepnet has established itself as a trusted leader in the **Security Awareness Computer-Based Training (SACBT**) market by providing innovative, customer-focused solutions tailored to meet diverse organizational needs. Let’s dive into the key factors that make Keepnet a trusted leader in the SACBT market.

### 1. Comprehensive and Effective Security Awareness Training

**Keepnet’s** [**Security Awareness Training**](https://keepnetlabs.com/products/security-awareness-training) helps organizations build resilience by equipping employees with the skills to identify and respond to cyber threats. Here’s what sets it apart:

- **Localized Content**: Keepnet’s **localized content** ensures that cybersecurity training is accessible, engaging, and effective for a diverse global workforce. With **11,000+ training materials from 12 content providers in 61 languages (as of 19 October 2026**), organizations can deliver training that resonates with employees in their native language, improving understanding and retention.  

![Picture 1:  Localization Features of Keepnet’s Security Awareness Training](https://timely-benefit-e63d540317.media.strapiapp.com/Picture_1_Localization_Features_of_Keepnet_s_Security_Awareness_Training_770cc72963.png)

*Picture 1:  Localization Features of Keepnet’s Security Awareness Training*

***Editor's Note: This article was updated on March 12, 2026***.

**Get more details about localization in security awareness training**, read our blog post on[What is Localization for Security Awareness Training and Why It Is Important for Learning and Behavior Change](https://keepnetlabs.com/blog/what-is-localization-for-security-awareness-training-and-why-it-is-important-for-learning-and-behavior-change).

- **Employees' Time Zones**: Training can be scheduled based on employees’ local time zones, maximizing engagement and attendance. This personalized approach ensures employees receive training at the most convenient times for them.
- **Multi-Language Support**: Employees can enroll in training programs in their preferred language, making complex cybersecurity concepts easier to grasp and apply.
- **Multi-Organization Training**: Businesses can deliver cyber awareness training to multiple organizations or departments simultaneously, saving time, reducing stress, and cutting costs.
- **Learning Paths**: The Learning Paths feature provides employees with structured and personalized training journeys that adapt to their roles, risk levels, and progress. By breaking down cybersecurity training into manageable and progressive steps. 
- **Security Behavior and Culture Programs**: Security Behavior and Culture Programs focus on fostering long-term behavioral change and embedding cybersecurity awareness into the organizational culture. These programs deliver targeted training based on individual risk profiles and job roles, ensuring high-risk employees receive specialized attention. Reinforcement through periodic nudges, reminders, and engaging content helps employees internalize secure practices, creating a strong, security-conscious workplace environment.
- **Actionable Analytics**: Keepnet provides **actionable analytics** to help organizations track employee progress and measure the effectiveness of their security awareness training programs. One of its standout features is the **Advanced Executive Reports**, which offer detailed insights to fine-tune your security strategy.
- [**Human Risk Scores**](https://keepnetlabs.com/blog/what-is-human-risk-score-and-how-does-it-help-prevent-cybersecurity-incidents): By analyzing risk scores, executives can pinpoint employees or teams that require additional training or support.

![Picture 2: Human Risk Score Graph for High-Risk Users in Your Organization](https://timely-benefit-e63d540317.media.strapiapp.com/Picture_2_Human_Risk_Score_Graph_for_High_Risk_Users_in_Your_Organization_ea54b92d19.png)

*Picture 2: Human Risk Score Graph for High-Risk Users in Your Organization*

- **Track Industry Comparisons**: Benchmark your organization’s performance against industry standards, helping to identify gaps and prioritize resources effectively.
- **Understand Behavior Patterns**: Gain insights into recurring vulnerabilities and phishing response behaviors to address root causes of risks.

For example, **Keepnet’s Risk Score Analytics** evaluates employee behavior during simulations and real-world incidents, offering executives a clear picture of the company’s human-related cybersecurity posture. This empowers leaders to make data-driven decisions, implement targeted improvements, and reduce overall risk.

 **Discover more about** [**Keepnet’s Executive Reports**](https://doc.keepnetlabs.com/next-generation-product/platform/reports/executive-reports).

### 2. Customer-Centric Design and Support

Keepnet places customer needs at the core of its solutions, ensuring ease of use and seamless implementation. Its recognition as a Strong Performer reflects this dedication:

- **Intuitive Platforms**: User-friendly interfaces that simplify deployment and training management.
- **Customizable Training**: Modules tailored to address your organization’s unique cybersecurity challenges and vulnerabilities.
- **Exceptional Support**: A responsive and experienced team dedicated to your success at every stage.

### 3. Outcome-Driven Metrics and Proven Impact

Keepnet’s **Security Awareness Training** is designed to deliver measurable results that enhance organizational security and improve employee behavior:

- **Reduction in High-Risk Security Behavior**: Customers have reported significant improvements in employee decision-making and substantial decreases in risky actions after implementing Keepnet’s training solutions.
- **Phishing Reporting Rates**: The percentage of employees who successfully identify and report phishing attempts.
- **Response Times to Threats**: How quickly employees recognize and respond to simulated or real-world cybersecurity threats.
- **Decision Accuracy in Simulations**: Enhanced employee accuracy during phishing and social engineering simulations.
- **Behavior Change Over Time**: Tracking reductions in risky actions and the consistent adoption of secure practices.
- **Cultural Insights**: Keepnet measures shifts in **security culture**, including changes in employee attitudes toward training and adherence to organizational security policies, ensuring long-term behavior change.
- **Cybersecurity Benefits**: A strengthened cybersecurity posture across the organization, reducing vulnerabilities to cyber threats such as phishing, social engineering, and other attack vectors. 
- **Financial Outcomes**: Significant cost savings through the prevention of cybersecurity incidents, and avoided penalties associated with data breaches. Additionally, improved compliance with regulatory requirements lowers the risk of fines and enhances overall operational efficiency.

![Picture 3: Keepnet's Scientific Approach to Behavior Change in Security Awareness](https://timely-benefit-e63d540317.media.strapiapp.com/unnamed_29_63a19c4278.png)

*Picture 3: Keepnet's Scientific Approach to Behavior Change in Security Awareness*

Check out our blog post on [**What is a Security Behavior and Culture Program (SBCP**)?](https://keepnetlabs.com/blog/what-is-security-awareness) to learn how it helps turn cybersecurity awareness into measurable, actionable results.

## How Keepnet Can Help Your Business Stay Secure

[Keepnet](https://keepnetlabs.com/), a secure behaviour management platform, helps you enhance your cybersecurity posture. At the core of its approach is [human risk management](https://keepnetlabs.com/blog/what-is-human-risk-management): identifying, measuring, and reducing the employee behaviors that lead to security incidents. The platform doesn’t just detect vulnerabilities; it empowers businesses to address them strategically with:

- [**Phishing Simulator**](https://keepnetlabs.com/products/phishing-simulator): Trains employees to detect and respond to phishing attempts through realistic and customizable simulations, helping to build long-term resilience.

![Picture 4: Keepnet Phishing Simulation Scenario Template](https://timely-benefit-e63d540317.media.strapiapp.com/public_34_23e33975bc.png)

*Picture 4: Keepnet Phishing Simulation Scenario Template*

- [**Smishing**](https://keepnetlabs.com/products/smishing-simulator) & [**Vishing Simulator**](https://keepnetlabs.com/products/vishing): Prepares employees for SMS phishing and voice-based attacks by simulating realistic threats, raising awareness of these evolving tactics.

![Picture 5: Keepnet Smishing Scenario Template](https://timely-benefit-e63d540317.media.strapiapp.com/Picture_5_Keepnet_Smishing_Scenario_Template_2a7ee4f0e6.png)

*Picture 5: Keepnet Smishing Scenario Template*

![Picture 6: Keepnet Vishing Scenario Template](https://timely-benefit-e63d540317.media.strapiapp.com/Picture_6_Keepnet_Vishing_Scenario_Template_4663f6783e.png)

*Picture 6: Keepnet Vishing Scenario Template*

- [**Quishing Simulator**](https://keepnetlabs.com/products/quishing-simulator): Tackles the rising threat of QR code phishing by training employees to identify and avoid malicious QR codes in both simulated and real-life scenarios.

![Picture 7: Keepnet Quishing Scenario Template](https://timely-benefit-e63d540317.media.strapiapp.com/public_37_acc764b4dc.png)

*Picture 7: Keepnet Quishing Scenario Template*

- [**Incident Responder**](https://keepnetlabs.com/products/incident-responder): Analyzes suspicious emails by inspecting URLs, IPs, and files using integrated advanced technologies. This tool takes action directly at the inbox level, enabling organizations to respond quickly to potential threats. It also empowers businesses by providing access to analysis tools they may not already have, enhancing their defensive capabilities.

![Picture 8: Keepnet Incident Responder](https://timely-benefit-e63d540317.media.strapiapp.com/Picture_8_Keepnet_Incident_Responder_77f369e49f.png)

*Picture 8: Keepnet Incident Responder*

With this comprehensive set of tools, Keepnet enables businesses to reduce human vulnerabilities, detect threats more effectively, and respond proactively to minimize risks.

Video: <https://www.youtube.com/watch?v=8okRFs_x34w>

## What This Means for Teams in 2026

Keepnet Earns 2nd Year as Strong Performer in Gartner’s Report is most useful when it helps teams make better day-to-day decisions. The strongest content does more than explain a concept. It shows where risk appears in real work, which actions matter first, and how teams can reduce confusion when the pressure is high.

That is why practical structure matters. A short explanation, a clear response path, and a few repeatable habits usually create more value than broad advice that looks complete but is hard to use.

Keepnet teams usually see stronger results when content like this is tied to a clear workflow, owner, and reporting path. A common mistake is treating keepnet earns 2nd year as strong performer in gartner’s report as background knowledge instead of a decision that shows up in real operations.

### Keepnet Recommendation

- Translate the concept into a small set of practical decisions users can apply quickly.
- Focus on the workflows where the issue creates the most business exposure.
- Add reporting and escalation guidance so people know what to do under pressure.
- Review the content regularly so examples and priorities stay current.

## Frequently Asked Questions

### Why is Keepnet’s recognition in Gartner’s 2024 Voice of the Customer report important for cybersecurity leaders?

This recognition signals that real users trust Keepnet’s ability to reduce human risk and strengthen cybersecurity culture. For decision makers comparing platforms like KnowBe4 or Cofense, Gartner’s evaluation provides clear proof that Keepnet performs strongly in core areas such as training quality, support, and overall experience.

### How does Keepnet help organizations address modern phishing threats such as quishing, smishing, and vishing?

Keepnet equips teams with simulation tools that mirror real-world attacks. From quishing scenarios to SMS and voice-based threats, its platform allows employees to practice detection in a safe, measurable environment, ultimately strengthening organizational resilience.

### What makes Keepnet’s localized content valuable for global enterprises?

Companies with distributed teams benefit from training materials from 12 content providers in 61 languages (as of 19 October 2026) and adaptable to local time zones and cultural needs. This ensures higher engagement, better retention, and consistent cybersecurity behavior across regions.

### How does Keepnet’s Human Risk Score help executives make faster and smarter security decisions?

The Human Risk Score centralizes behavioral insights so leaders can identify high-risk individuals, compare performance across teams, and allocate resources where they matter most. It turns employee behavior into actionable intelligence.

### What differentiates Keepnet from other vendors in the Gartner Strong Performer quadrant?

While several platforms offer security awareness training, Keepnet stands out with its secure behaviour management approach, advanced analytics, customizable learning paths, and strong willingness-to-recommend ratings from customers.

### How does Keepnet support organizations with multiple subsidiaries or departments?

Keepnet’s multi-organization training capability allows companies to manage several business units under one platform. This simplifies deployment, centralizes reporting, and lowers the administrative burden typically faced by security teams.

### What kind of measurable improvements can companies expect after implementing Keepnet?

Organizations frequently report a sharp decline in risky behaviors, faster threat reporting, greater accuracy in phishing simulation decisions, and an overall boost in cyber culture. These improvements translate into reduced incident costs and stronger regulatory compliance.

### How does Keepnet’s intuitive design support teams with limited cybersecurity expertise?

The platform is built for clarity and simplicity. Even teams without advanced security knowledge can deploy training, run phishing simulations, or use the Incident Responder because the interface guides them step by step.

### Why do employees respond well to Keepnet’s security awareness programs?

Employees appreciate the relatable content, language options, and bite-sized learning structure. Instead of overwhelming users, Keepnet treats cybersecurity as a continuous behavior journey that fits naturally into daily workflows.

### How does Keepnet complement existing cybersecurity tools and processes?

Keepnet strengthens the human layer of security, an area often overlooked by traditional technical defenses. It operates alongside endpoint protection, SIEM platforms, and email security gateways to address the behavioral risks that technology alone cannot prevent.